Gibert, C., & Ben Mahmoud-Jouini, S. (2024). ‘I’d give my right arm to be ambidextrous’: Exploration unit managers facing competing demands for differentiation and integration. M@n@gement, 28(2), 49–71.
This paper examines how innovation lab managers balance differentiation and integration over time through a longitudinal study of four units. The study identifies two undocumented paradoxical tensions and four response patterns—decoupling, conforming, promoting, and synchronizing—to enhance the practical understanding of structural ambidexterity.